Shipping policy
Thank you for your order! We strive to offer a smooth and efficient shipping experience. Please take the following information into consideration:
Fulfillment: We work with Envy Wigs directly to deliver your orders directly to you.
Processing: Orders are typically processed within 1 to 2 business days after being placed.
Shipping Time: Estimated delivery times can vary depending on your location and the chosen shipping method. Standard shipping generally takes 7-10 business days, while expedited options might deliver within 3-5 business days. These are estimates, and actual delivery times may vary.
Shipping Costs: We offer free shipping for order above $150.
International Shipping: We currently ship only to United States.
Lost, Damaged, or Stolen Packages: While rare, packages can sometimes be lost, damaged, or stolen during transit. We will do our best to assist you in filing a claim with our drop shipper, but we are not directly responsible for lost, damaged, or stolen packages once they leave our partners' facilities.
Returns and Refunds: For information on our return and refund policy, please visit our [Returns & Refunds page link].
Contact Us: If you have any questions about our shipping policy, please contact us at contact@kinnerbeautywigs.com
